One aspect of flying internationally on a long-haul flight is the preparation. There is the terminal, gate number, and baggage restrictions to figure out.

If you’re on boarding Korean Air flight KE037, this guide is designed to provide you with the necessary information for a smooth flight, from pre-departure to arrivals, and baggage regulations, and even some helpful hints regarding your travels.

On Korean Air, KE037 is one of the most frequently traveled long-haul flights, from Incheon Intl airport in Seoul to O’Hare Intl airport in Chicago. Given the fact that this flight travels from two major international hubs, the flight is a customized.

This article provides necessary information that will assist with the boarding process, transit, and even information pertaining to Chicago, the destination airport.

One of the most frequented international flights on Korean Air is KE037. This flight is approximately 24 to 25 rounds a month with a near-daily frequented schedule.

The airline is known to fly the Boeing 777 and the Airbus A380. Given the flights long duration and the arrival city, the flight will cross the Pacific Ocean and Chicago will be the first city entered in the United States.

Normal Itinerary

Origin Airport: Incheon International Airport (ICN), Seoul

Destination Airport: O’Hare International Airport (ORD), Chicago

Expected Duration of Flight: 12-13 hours

Most Common Plane: Boeing 777-300ER (may change because of season)

Due to time zone changes, on the same day, KE037 leaves Seoul on the morning of the flight and on the morning of the same day, lands in Chicago.

Departing from ICN-KE037

Divided into four terminals, Incheon International Airport’s Korean Air flights mainly operate from Terminal 2 (T2).

Why T2 is Used By Flight KE037?

SkyTeam and Korean Air are the operators of Terminal 2.

For Korean Air users, the terminal provides expeditious some services for check-in, as well as, the option of quick automated bag drops, along with total time reductions for processing.

Major travelers in Economy Class are seeing increasing inefficiencies in the lounge and immigration K counters.

What to Expect from Terminal 2?

• Specific check-in Korean Air counters
• Kiosks with self-service check-in
• New self-service or automated Check-in Kiosks
• In fast boarding, the check-in stands are requirement is to bypass
• Lounges belonging to Korean Air & SkyTeam
• A variety of shops and restaurants
• Quick and easy movement to the boarding area by shuttle or walking

You should go to Terminal 2 on the day of your flight to avoid hassles.

KE037 Check-in ICN

As per your preference, you may check-in by:

– Online check-in(available 24 hours in advance)
– Self-service kiosks in the Airport
– Full-service check-in counters in the Airport

Smooth Check-in Instructions

– Arrive at the airport 3 hours prior to the flight.
– Keep your travel documents like passports, visas, etc ready.
– For passengers checking in baggage, check the baggage policy prior to arriving.
– Ensure your hand carry is light, to enable you pass through security checks quickly.
– Do not keep restricted items in your checked in luggage.

Once check-in is done, you can proceed to security screening, followed by immigration clearance before your departure.

KE037 Departure Gate

For Korean Air, the 240-270 range at Incheon Terminal 2 is where they usually operate from.

This can, however, change depending on:

– Aircraft assignments
– Weather conditions
– Operational changes

– Air traffic control
– Terminal congestion

Gate information on long-haul international flights is usually made available:

– Boarding pass (initial assignment)
– Airport flight display screens
– Korean Air mobile application’s flight display
– Flight status notifications

A notice before continuing

Gate assignments can change at any time regardless of what your boarding pass says. For this reason, after clearing security, it’s advisable to keep checking the departure boards every hour before your flight.

Boarding Procedure for KE037

The boarding of big planes is often divided into several categories:

• First Class and Prestige (Business Class) passengers
• SkyPriority and elite members
• Economy passengers by rows
• Essential Tips for Boarding
• Arrive at the gate at least 45 minutes before the flight leaves.
• Prepare your passport and boarding pass

Leave important items (passport, wallet, meds) in your carry on rather than in your checked bag.

Families traveling with children might have different boarding procedures.

Arrival Terminal for KE037 at ORD

O’Hare International Airport in Chicago (ORD) has Korean Air and other international flights arrive at Terminal 5.

What to Expect Upon Arrival?

• Immediately go to the front of the immigration line.
• new self-service automated passport kiosks
• paperwork for customs
• You can claim your bags in Terminal 5.

Terminal 5 serves international airlines only and has:

• Currency exchange services
• Restrooms, nursing rooms, and other family care facilities.
• There is a ground transportation (Uber, Lyft, Taxi, Train, Bus) services)

After immigration and customs, You can go directly to arrivals, or go to a different terminal for your connecting flight.

Baggage Information for KE037

Understanding your baggage rules before you fly saves to save time and avoid unpleasant surprises.

Checked Baggage

Your bag allowance differs according to your ticket class:

Economy Class

• 1-2 checked bags
• Each bag weighing around 23 kg
• Business Class
• Up to 2 checked bags
• Each weighing around 32 kg

First Class

• 2-3 checked bags depending on ticket rules
• Heavier weight allowance
• Baggage Tips
• Locking your bags in a way that prevents flexibility in case they need to be opened for a security screening.
• Make sure to add tags that display your name and phone number.
• Do not include lithium batteries or items of high value in your checked baggage.

Carry-On Baggage

Korean Air allows:

• 1 carry-on (traveling in the overhead compartment)
• 1 personal item (can be a handbag, laptop bag, or small backpack)

Common weight restrictions are:

• 10 kg for Economy
• 12-18 kg for Business or First Class
• Items You Should Keep in Your Carry-On
• Passport
• Travel documents
• Wallet and cash
• Medication
• Electronics and chargers
• Jewelry or valuables
• A change of clothes

Arrival Baggage Claim at Chicago O’Hare (ORD)

Once you arrive at Terminal 5, follow the signs to immigration, and then to baggage claim.

• What Happens at Baggage Claim
• Belts are assigned by flight number.
• Display screens show KE037 baggage belt. These screens show the flight number of the bags on the belt.

Oversized or special luggage items may be delivered to a separate collection area.

Missing luggage and flight delays

If your luggage is missing as the carousel comes to a stop:

• Head to the Korean Air luggage service desk in Terminal 5 as quickly as possible
• Provide a description of your missing luggage as well as your luggage tag
• Hold onto your documents for the duration of the missing bag delivery or claim process.
• In most cases, missing luggage is located and retrieved within 24 to 48 hours.

Connecting Flights After KE037 Arrival

If your flight is connecting to a domestic flight in the US:

• You will have to collect your checked bag from ORD Terminal 5
• Pass through customs

Re-check your bag at the airline transfer desk, if there is one available, or walk the bag yourself to the appropriate terminal

Use the airport train (ATS) to Terminals 1, 2, or 3 for your airline.

Keep in mind This can take 1 to 2 hours at busy times.

Tips for a Smooth KE037 Travel Experience

Before the flight

• Check the validity of your passport.
• Check your visa or ESTA requirements for the US
• Double check your baggage allowance
• Arrive early at Incheon Airport

During the flight

• You should stay hydrated by drinking plenty of water.
• Get up and stretch your legs at least every few hours.
• Keep your valuables in the seat pocket or your carry on.

If customs and immigration forms are distributed, make sure to fill them in.

After arrival:

You should see signs for immigration as soon as possible.

Make sure your passport is ready at hand.

Be ready to answer questions regarding your stay.

Make sure to collect all your bags and ensure nothing is left behind.

FAQ

Q1: Where is the gate for KE037 at Incheon?

KE037 is usually assigned to departing gates at Terminal 2, Korean Air’s main terminal.

Q2: How early should I get to the airport for KE037?

Plan to arrive at the gate 3 hours prior to the flight’s departure, especially if you have bags to check.

Q3: Is it true that we have to leave the gate that is at?

No. Due to possible changes in airport logistics, gate changes occur. Always check the departure and arrival screens and your carrier’s application for the most up-to-date information.

Q4: What terminal does KE037 arrive at in Chicago?

KE037 does arrive at Terminal 5, where most international flights land.

Q5: Will the arrival gate be communicated to the passengers prior to landing?

Not necessarily. Changes to the arrival gate occur quite often and there have been occasions where the information is only communicated after the aircraft is on the ground.

Q6: How many bags can I bring on KE037?

Economy passengers can bring 1 to 2 bags that can be checked and in addition to 1 carry-on and 1 personal item. First and Business Class passengers can bring more bags.

Q7: What should I do if my bag is late or missing?

Visit Chicago’s Terminal 5 Korean Air Office and show the airline staff your baggage claim tag for assistance.

Q8: Is boarding KE037 possible after using the lounge?

Of course. All business Class travelers, First Class, and members of the SkyTeam elite are permitted to enter the lounge.

Q9: What can I expect from the model of the airplane on the route flying KE037?

You should expect a Boeing 777-300ER in normal circumstances but that does change when the schedule changes per season.

Q10: If I have a connecting flight to the U.S., am I required to pick up my bags?

Indeed. All international travelers must retrieve their luggage in terminal 5, go through customs, and then re-check the bags before their connecting flight.